FAQs

1.Can I cancel my order?

If you realize that you need to cancel your order, be sure to contact us in 24 hours by email [email protected]. We will help your cancel the order.

Unfortunately, when the order is processing, we can not cancel the order. 

2.Can I change the address on my order?

If you notice that you've listed the incorrect address, be sure to contact us in 24 hours by email [email protected]. This will increase the chances that we're able to change the address for you.

Unfortunately, when the order is processing, we cannot change the address. We're so sorry in advance for the inconvenience.

3.What is the status of my order?

There will be several email send to you on different states. After your payment is confirm, you will first receive an email of confirmation ** ;** a second email will be send once the **;** then a third email will be send once the ****, which includes the tracking number. Lastly, when you order has arrived, you will revice an email of ****.

4.What payment methods do you accept?

We accpet Visa, MasterCard, American Express, Discover, and all ohter major debit and credit cards. Paypal is available as well.

5.About tax?

We don't acquire taxes.

6.How do I request a return of replacement?​

Our return policy is simple and worry-free. If you’re not 100% satisfied with your product, you can return them whithin 30 days of purchase. If you would like to request a return or replacement, please [email protected].